FAQs

1. What types of accessories do you offer?

We offer a comprehensive range of accessories and eyewear designed to combine style, function, and protection. Our accessories are thoughtfully curated to enhance your eyewear experience, blending modern fashion with durability and comfort to complement your unique style and lifestyle needs.

2. How do I know which size is right for me?

Each product page features precise and comprehensive measurements to assist you in making an informed choice. Should you have any questions or require further assistance, please feel free to contact our customer support team, who are always ready to help you.

3. Do you offer discount for buying more than one item?

Yes, we offer discounts for purchasing multiple items. The more you buy, the more you save! For specific discount details and offers, please contact our sales team or check the promotions on our website.

 

4. What is your return policy?

We offer a 30-day return policy on all unworn and undamaged eyewear. If you're not completely satisfied with your purchase, you can return it for a full refund or exchange.

5. How long does shipping take?

Standard shipping typically takes 5-7 business days. Expedited shipping options are available at checkout for faster delivery.

6. Can I track my order?

Absolutely! Once your order ships, you'll receive a tracking number via email so you can monitor your delivery every step of the way.

7. Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times vary depending on your location.

8. How do I care for my products?

Store your eyewear and accessories in protective cases to avoid damage. Handle with care, using both hands to put on or take off glasses. Clean lenses and sunglasses with a microfiber cloth and lens cleaner; avoid harsh chemicals and paper towels. For accessories, clean according to material (e.g., mild soap for leather, gentle cleaner for jewelry). Avoid exposure to extreme heat and direct sunlight to maintain quality and durability.

9. What if my item is lost or arrive damaged?

In the event that your item is lost, we will issue a full refund. If your item arrives damaged, we will send you a new one at no additional cost. Your satisfaction is our highest priority, so you can shop with confidence.

10. How can I contact customer support?

You can reach us via email at info@modernvision.shop. Our team is here to help with any questions or concerns!